Switch between Users / Local business extensions and Memberships extension

Memberships​ extension is not compatible with the following extensions :
Users: Authentications, Community, User groups, chat
Local business: Loyalty card, Club card and Couponing

- To install the Memberships extension, if you have installed any of the extensions above, you must know you they will be deleted.
If you have set restrictions to access some sections of your app by user groups for instance, those restrictions won't be available anymore or if you have set a chat section, the chat won't be available if you install the Memberships extension. This applies to all extensions listed above.

- Existing users from the Authentication extension will be migrated to the new Memberships user profile system only when they registered with an email (Facebook, X (Twitter), and Sign in with Apple users won't be migrated to the new user profile system).

- Existing users using Facebook, X (Twitter), or Sign in with Apple will have to create a new user account once the app is updated to the stores.

We advise you to first export all your existing users,  couponing , and/or loyalty  data, so you can keep CSV files with all information before their removal.

1. Go to the menu Extensions Store > All Extensions > Memberships
2. Click "Add"

When you activate the extension Memberships, a popup will be displayed listing the extensions that need to be deleted.
If you have paid extensions (Loyalty card, Club card, and/or Couponing), you must first delete them manually from your account, and click the link in the popup to remove them.

Important: Don't delete manually the extension Authentication or you'll lose all your users!

1. Go to the menu Extensions Catalog > All Extensions > Memberships
2. Click "Install"
3. Select "Yes, I authorize the removal of the incompatible extensions" 

1. In the popup, you'll be notified of how many users will be migrated, and how many can't be imported.
Existing users using Facebook, X (Twitter), or Sign in with Apple will not be migrated since we don't have their email to create a new account for the Memberships
They will have to create a new user account once the app is updated in the stores.
A CSV file will be available post-migration in your file manager listing users that have not been migrated.
2. Click "Install extension"

Your users are now listed in the menu Monetization > Subscribers : Tab Users.
They can log in with their existing credentials to your app.
They will be able to subscribe once your app has been updated on the stores.

The following extensions :
Users: Authentications, Community, User groups, chat
Local business: Loyalty card, Club card and Couponing
Are not compatible ​with Memberships extension

If you wish to switch from Memberships to one of the above extensions, you will not be able to keep your members, they will have to create a new account with the authentication extension and all features linked to Memberships will be deleted in your app.

Deleting the Membershipsextension has consequences for your existing subscribed users.
Please refer to this online help for all details.

You've activated the Memberships extension in your GoodBarber back office, but haven't yet set your subscriptions in the stores:
1. Go to the menu Extensions Store > All Extensions > Authentication
2. Click Install
3. Confirm the removal of Memberships extension
4. Click Install (your Memberships users will be lost)

You've activated the Memberships extension in your GoodBarber back office and your subscriptions have been set in the stores.
When trying to install the authentication extension, a popup will ask you to contact the support team  
Open a ticket asking to deactivate Memberships subscriptions from the stores.