Memberships - Delete a product / end a subscription

This tutorial indicates the procedure you must follow to delete a single product in your back office / end that subscription in the store.

To delete all subscriptions / the whole Memberships extension, the procedure is indicated in this online help . 

1. Contact the Support Team from the back office of the app where the subscription should be deleted. 
2. Provide the following information: 
- Link to the product in your back office in the menu Settings > Product Management > Your product.
- Confirm whether the subscription should be removed in App Store Connect, Google Play, or both.
- A screenshot of the product ID in App Store Connect (if you want to remove the subscription in App Store Connect). 
- A screenshot of the product ID in Google Play (if you want to remove the subscription in Google Play). 

Existing subscribers will finish their ongoing subscription period, but the subscription will end automatically at the next renewal date. They will have to choose a different subscription to gain premium access again. 

New users won’t be able to subscribe to this subscription.